Frequently Asked Questions

Inviting Guests

How do I invite guests to my event?

Hit the "Share Event" button to share your event link on any platform: text, Instagram, Snapchat, Slack, WhatsApp, Messenger, email, and more. You can share it individually or in group DMs.

Guests RSVP with their phone number, so you'll be able to text blast updates and reminders directly to their phones.

How can guests change their RSVP?

After someone RSVPs, we text them a link that they can use to change their RSVP.

They can also RSVP again on your party page with the same phone number, and it will replace their previous RSVP.

What are guest phone numbers used for?

1. To make it easy for guests to change their RSVP or see event details by logging into Partiful with their phone number
2. To send automatic text reminders for your event
3. To allow you to easily communicate with guests by text blasting updates and reminders

We will never send marketing texts or anything unrelated to your event.

Can you track who I've invited?

No, but if someone RSVPs "Maybe," we'll text them a reminder to finalize their RSVP.

Managing Event

How do I make changes to my event?

You can change event details at any time, even after sending invites. The event page will update as soon as you update information.

How can I limit group size?

You can set a maximum capacity for the event and enable an automatic waitlist once spots fill up. If a spot opens up, we'll automatically add the next waitlisted guest as "Going" and notify them via text.

You can also limit the number of additional people each guest is allowed to bring.

How do I get notified when someone RSVPs?

Right now, we only text you the first time someone RSVPs. Soon, we'll have a way for you to subscribe to notifications every time someone RSVPs.

Event Reminders

Do you send automatic event reminders?

Yes! For guests who RSVP "Going", we text reminders the day before the event and 2 hours before the event starts.

If someone RSVPs "Maybe," we'll remind them to finalize their RSVP leading up to the event — 2 weeks before, 1 week before, and 1 day before the event.

Can I send my own reminders?

Yes! Hit "Text Blast" → "New Message" to send a text to groups of guests.

Keep in mind that we already send some automatic reminders.

Collecting money

How do I collect money from guests?

(1) Set a cost per person for the event and enter your Venmo or Cash App handle.
(2) When guests RSVP, they'll be linked to Venmo/Cash App to complete the payment.
(3) Once they return to Partiful we'll ask them to explicitly confirm that they've paid.

What can I use this feature for?

Collect money for group reservations, dinners, trips, happy hours, venues, party buses, and more! Not sure if it will work for your use case? DM or email us.

Do you independently verify that guests have paid the correct amount?

We can't verify that guests have paid since the money is not transacted through our platform but through Venmo/Cash App. We do ask guests to explicitly confirm that they've paid you.

This feature is designed to help you collect money from people you personally know and trust using tools you already use like Venmo and Cash App. If you're looking for a full-fledged ticketing solution, DM or email us and let us know.

What happens if I change the payment details (amount, platform, Venmo handle / Cashtag, etc.) after I start sending out invites?

Guests who haven't RSVP'ed yet will see the most recent payment details you've entered.

For guests who have already RSVP'ed and paid with previous payment details, you'll have to settle any differences manually.

Do you handle refunds?

No, we do not handle refunds. If you have a guest who paid but can't go, you'll have to send the money back to them directly.

About Partiful

Do you ever spam my guests?

Definitely not. We only use guests' numbers to send the notifications mentioned here and here.

We will never send marketing texts or anything unrelated to your event.

How do you make money?

We plan to make money by offering party products on our site — drinks, snacks, supplies, and everything else you need to throw a great party. Got tips on products we should feature? Let us know!

We will never sell your data to make money (or for any other reason).

I have ideas / want to collab!

DM or email us!